Baie Candles regards customer privacy as an important part of our relationship with our customers. The following Privacy policy applies to all Baie Candles users, and conforms to Internet privacy Standards.
If you have questions or concerns regarding this statement, you should first contact Baie Candles at carolyn@baiecandles.com.au.
Collection of Information
In order to use the Baie Candles website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regards to sales, support and accounts, including email. Any information collected by Baie Candles is collected via correspondence from you or your company. This may be via the telephone, email, mail or directly through our website.
Use of Collection Information
Any details collected by Baie Candles customers are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service reference, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our website, you can email us at carolyn@baiecandles.com.au.
Access to Collect Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at carolyn@baiecandles.com.au.
Orders
If you purchase a product or service from Baie Candles, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email and postal address) and financial information (such as credit card numbers, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Communications
Baie Candles uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time you do not wish to receive such correspondence, they you request to be removed from any mailing lists by emailing us at carolyn@baiecandles.com.au.
Third Parties
Baie Candles does not share any information with third parties for any purpose.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links
Links on the Baie Candles site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name www.baiecandles.com.au
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
Baie Candles Security Policy
Baie Candles uses PayPal Payment Gateway for its online credit card transactions. PayPal processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet.
All online credit card transactions performed on this site using PayPal gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Baie Candles or by any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within PayPal’s bank grade data centre, further protecting your credit card data.
- PayPal is an authorised third party processor for all the major Australian banks.
- PayPal at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Baie Candles.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Baie Candles or by any outside party
- All transaction data is encrypted for storage within PayPal’s bank grade data centre, further protecting your credit card data.
- PayPal is an authorised third party processor for all the major Australian banks
- PayPal at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Baie Candles.
For more information about PayPal and online credit card payments, please visit www.paypal.com/au